How can we help you?
Your orders can be returned within the USA by paying the shipping fee. You can easily send your products back with a cargo company return label that we will send to you.
Have a hassle-free return process by following the steps below:
- - Please refer to the order form included in your package and indicate your reason for return by ticking one of the Return Reasons.
- - Affix the shipping company return label to the outside of the package. There is no cost to use this tag.
- - Please note the tracking number to make tracking easier.
After your package reaches us, your return will be processed within 3-5 business days and you will be informed via e-mail.
UV DTF, or Ultraviolet Direct-to-Film, is a printing method that uses UV light to cure inks on a film, which can then be applied to a wide range of materials. This technique allows for vibrant, detailed designs on items that are difficult to print on directly, such as ceramics, wood, and more
Sublimation is a technique where a design is printed onto special paper using sublimation inks. When heated, the inks turn into gas and bond with the material, resulting in a permanent, full-color image that is resistant to fading and cracking
Heat pressed DTF (Direct-to-Film) involves printing a design onto a film, applying an adhesive powder, and then heat pressing it onto the fabric. This method is known for its vibrant colors and compatibility with various fabrics, including cotton and polyester
Digital files for embroidery are created through a process called digitizing, where artwork is converted into a format that embroidery machines can read. These files guide the machine on the needle’s path, ensuring precise and consistent stitching for your custom designs.
To maintain the quality of your custom products, we recommend washing them inside out on a gentle cycle with cold water and hanging them to dry. Avoid bleach and direct ironing on the print area.
Absolutely! We specialize in creating personalized designs that reflect your unique style. Contact us with your ideas, and we’ll bring them to life.
Our standard turnaround time is 2-3 weeks, depending on the complexity of the design and order volume. We’ll provide an estimated completion date when you place your order.
Yes, we offer rush services for an additional fee. Please contact us with your requirements, and we’ll strive to meet your deadline.
We provide a variety of digital files for embroidery, graphic designs, laser files, and sublimation products. These files are ready to use with your machines and software for personal or commercial projects.
Once your payment is confirmed, you’ll receive an email with a download link. You can also access your files by logging into your account on our website.
All file come ready to use in PES format. AVAILIABLE UPON REQUEST Our embroidery designs come in several formats , including DST, EXP, HUS, PES, and more, to ensure compatibility with a wide range of embroidery machines.
Due to the nature of digital products, we cannot offer refunds once the files have been downloaded. Please read the product descriptions carefully before making a purchase.
If you encounter any issues with your digital file, please contact us immediately. We’re here to help ensure that you can use your files without any problems.
Our processing time for orders is typically 1-3 business days. Once shipped, delivery time will depend on the chosen shipping method and your location.
We offer a variety of shipping options to meet your needs, including standard, expedited, and priority shipping. Rates and delivery times vary based on the shipping method and destination.
To start a return, please contact us at support@littlebrowncreationsstudios.com with your order number and the reason for the return. We will provide you with instructions on how to proceed.
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Customized or personalized items are not eligible for returns unless they arrive damaged or defective.
Refunds are processed within 5-7 business days after we receive the returned item. The refund will be issued to the original method of payment.